Video

Webinar: Mastering the GetYourGuide Integrator Portal - Proactive Troubleshooting & Best Practice

Join us for a practical and interactive webinar hosted by GetYourGuide’s Connectivity team, designed to help integrators, reservation systems, and channels managers built to GetYourGuide’ API specifications get the most out of the GetYourGuide Integrator Portal. This session is perfect for anyone looking to proactively manage their API integrations, quickly troubleshoot issues, and optimize their connection with GetYourGuide. The presenters walk through the portal’s main features, demonstrate troubleshooting steps, share best practices, and answer live questions from participants.

Video

Webinar: Mastering the GetYourGuide Integrator Portal - Proactive Troubleshooting & Best Practice

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Posted on

November 12, 2025

Category:

Webinar

Topics:

Video

Key takeaways:

Introduction to the Integrator Portal:
Get an overview of the Integrator Portal and its role as a self-service hub for managing, monitoring, and troubleshooting your API connection with GetYourGuide. Learn how this tool can help you identify and resolve issues independently, reducing downtime and support requests.

Troubleshooting Tools & Analytics:
See a live walkthrough of the portal’s troubleshooting features, including how to test endpoints, interpret error messages, and use analytics dashboards to monitor performance. Discover how to validate product IDs, check availabilities, and simulate booking flows to ensure your connection is running smoothly.

Best Practices for Integration Success:
Learn tips and recommended workflows for proactively identifying and fixing common integration issues. Understand when to use the portal’s self-service features and when to reach out to GetYourGuide’s Connectivity Support team for further assistance.

Advanced Q&A and Real-World Scenarios:
Hear answers to frequently asked questions and real-world challenges, such as handling edge cases with availability, mapping failures, and optimizing error handling. Benefit from shared experiences and expert guidance on maximizing your integration’s reliability.

Resources & Ongoing Support:
Find out where to access API documentation, troubleshooting guides, and support channels, including the Connectivity Hub and direct contact options for technical assistance.

Speakers: