Ready for What’s Next: Introducing Unlocked Fall 2025

Change in travel is accelerating. AI is rewriting the rules, traveler expectations are rising, and the industry is evolving faster than ever.

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At GetYourGuide, we believe the partners who are ready for what’s next will win the moments that matter.

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That’s why Unlocked Fall 2025 is packed with smarter tools, actionable recommendations, and more ways to stand out, so you can run your business, not the other way around.

Here’s what’s new this Fall:

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Reviews

Turn every review into your advantage

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Our AI-powered review summaries now go beyond just highlighting what travelers love and what could be improved. They come with actionable recommendations right where you need them.

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Instantly spot recurring themes, address issues before they impact your business, and make targeted improvements that drive better ratings, all in just a few clicks.

Replying to reviews is easier too: real-time AI guidance helps you craft professional, guideline-friendly responses every time, so you can build trust and show travelers you care without second-guessing your words. 

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Plus, you can generate QR codes and shareable links for each of your activities to collect more reviews, so you can invite guests to leave a review while their experience is still fresh. 

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Whether it’s at the end of a tour, in a follow-up message, or on a takeaway card, you’ll turn happy moments into lasting impact and more reviews into more bookings.

Watch Kata and Gokul introduce the new review tools:

Check out the new review tools -->

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Product Details Page

See your listing almost as travelers do

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The redesigned Product Details page gives you a clear, organized, “what you see is what you get” overview of your listing – photos, descriptions, itinerary, and more – all in one easy-to-scan page.

Instantly spot which sections are complete, what’s missing, and where you can make quick improvements. 

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Whether you’re prepping for high season or launching something new, you’ll have everything you need to keep your listing sharp, up-to-date, and ready to convert more bookings.

Watch Milica and Luis introduce the new Product Details page:

Pickup improvements

Make every pickup your easiest yet

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Managing pickups just got a whole lot simpler. With the Pickup Planner launched last Spring, you get a central hub for all your upcoming pickups – filter, prioritize, and update details in minutes. 

And now, with Prescheduled pickup times, you can set fixed pickup schedules once in your product setup and have them auto-filled for every booking. Travelers see their pickup time before checkout, reducing confusion and no-shows.

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Watch Ashley and Lorenz introduce the pickup updates:

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And more…

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We've also launched tools based on your feedback. Here's what else is new:

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• Bulk cancellation: Emergencies happen. Now, you can cancel multiple bookings at once – no more manual requests or endless emails. Customers get the choice to rebook or receive a refund automatically, saving you time and keeping your reputation strong. Learn how to use bulk cancellations.

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• Multi‑login: Managing multiple supplier accounts? Now you can access them all with a single login – no more switching back and forth. Streamline your workflow and keep your teams organized. Contact us to enable multi-login.

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• Live chat: Get instant answers when you need them. Live chat support is now available 24/7 for all active partners worldwide. Whether it’s onboarding, troubleshooting, or account questions, our team is just a click away. Start a chat from your portal.

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• Improved AI Content Creator: Create better listings, faster. Our AI now generates more engaging and accurate descriptions for your activities with fewer edit needed. Start creating your product.
  
  
• Commission breakdown: Get a clear, detailed breakdown of commission rates for every booking – right in your Bookings page. Understand your margins, reconcile payments with confidence, and spend less time on support queries. Check it out. 

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Ready to get started?

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Explore all the new features in the Supplier Portal.

See everything the Fall 2025 release has to offer, and let’s get ready for what's next – together. 

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Check out the full release → https://www.getyourguide.supply/fall2025

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